Last Updated: September 28, 2026
Digital Six Laboratories Inc. (“D6 Labs”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.d6labs.com, use the Whisker.io® platform and WhiskerMobile app, or receive SMS alerts from us.
1. Information We Collect
Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out a request information, demo, quote, or account deletion form
- Email us a résumé or job application
- Create or use a Whisker.io account, or are added as a user or alert contact by your organization
- Contact us by email, phone, or other means
This information may include your name, email address, phone number, organization, job title, and any other information you choose to provide.
Whisker.io Platform Information
When your organization uses Whisker.io, we process account information for its users (name, email address, mobile phone number, username, role, and alert contact preferences), login and security records, and a record of actions taken in the platform. The platform also stores telemetry and configuration data from your organization’s equipment. That operational data belongs to your organization, and we process it to provide the service.
Site Survey Tool
If you use our Site Survey tool, the address or GPS coordinates you enter are used to look up the location and estimate cellular coverage. We do not use these searches to identify you.
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device and operating system information
- Pages viewed and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, prepare quotes, and provide customer support
- Provide, operate, and secure the Whisker.io platform, including sending the alarm and system notifications your organization configures
- Process and evaluate job applications
- Send you information about our products and services (with your consent)
- Improve our website and user experience
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
3. SMS Text Messaging
If you opt in to receive SMS alerts, we use your mobile phone number only to send the alarm and system notifications described in our SMS Terms. We do not send marketing text messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other categories of sharing in this policy and will not be shared with any third parties, except the service providers that deliver our messages on our behalf.
You can opt out at any time by replying STOP to any message. Reply HELP for help. Message and data rates may apply.
4. Cookies and Analytics
Our website uses Google Analytics, which sets cookies to help us understand how visitors use our website, such as which pages are viewed and how visitors arrived. We do not use advertising cookies.
You can control cookies through your browser preferences, or opt out of Google Analytics with Google’s browser add-on. Disabling cookies does not affect the website’s functionality.
5. Third-Party Services
We use third-party services to support our website and business operations, including:
- Odoo: To store contact form submissions and manage customer relationships
- Email service providers: To deliver form notifications to our team and to send account and service emails
- SMS delivery providers: To deliver the text message alerts you have opted in to receive
- Google Analytics: To analyze website traffic and usage patterns
- OpenStreetMap, the U.S. Geological Survey, and Amazon Web Services open data: To provide location search, maps, and terrain data for the Site Survey tool. The address or coordinates you enter, and your IP address, are sent to these services
- Content delivery networks (cdnjs, jsDelivr, and unpkg): To deliver some of the software libraries our pages use. These networks receive your IP address when your browser requests those files
These services may collect information in accordance with their own privacy policies. We encourage you to review their policies for details on their data practices.
6. How We Share Information
We do not sell your personal information. We share it only:
- With the service providers listed above, who process it on our behalf
- Within your organization, where you are a Whisker.io user, according to the roles and permissions your organization sets
- When required by law, or to protect the rights, property, or safety of D6 Labs, our customers, or others
- In connection with a merger, acquisition, or sale of all or part of our business
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Whisker.io users can request deletion of their account and personal data on our Delete Account page, which also explains what organization data is retained.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications and SMS alerts
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Digital Six Laboratories Inc.
425 N. Meridian Ave.
Oklahoma City, OK 73107
Phone: +1 844 365 8647
Email: support@d6labs.com
Using the Whisker.io app? Request deletion of your Whisker.io account and data. Receiving text alerts? See our SMS Terms.